This service is open to all internal users (except Erasmus students), to users with a degree or another educational qualification from the University of Milano-Bicocca, and to users from the University's partner institutions, if the service is included in the agreement and the user is already registered in the Library user database.

Document delivery means you can request copies of articles from scientific journals from other libraries or document supply centers.
The journals must not be owned by the University's libraries, or by libraries in Milan which make them available for consultation (for instance, the Università degli Studi di Milano libraries, the Biblioteca Nazionale Braidense - Brera National Library, the Sormani Library). Only patrons of the Medicine Library, which is in the town of Monza, can request articles from libraries in Milan.

Therefore, before requesting this service you must first check our electronic catalogue, our e-journals list and the catalogues of other libraries in Milan, through the Archivio Collettivo Nazionale dei Periodici (ACNP) catalogue. The article will be sent to your area library.

Only professors, researchers, doctoral students, research fellows and technical and administrative staff can request articles held by area libraries of Università degli Studi di Milano. Students must go to the libraries themselves.

You can request both articles and books not owned by the Library (see Inter Library Loan):

• Central and Science Libraries: up to 5 requests at a time (articles or books)
• Medicine Library: up to 10 requests at a time (with a maximum of 5 books)

New requests can be sent once the previous ones have been closed.

We suggest you submit your requests through our online catalogue (OPAC), by filling in the form (see fornitura articoli) with the bibliographic data needed for retrieval.

Otherwise, you can write an e-mail to your Library:

• Central and Science Libraries: interbib@unimib.it
• Medicine Library: interbib-med@unimib.it

The request must include your surname, name, matriculation number (for students), or your professional status and the institutional body you belong to (for other users); without this information the request will not be processed.

Library staff will notify you promptly as soon as the document arrives, either by e-mail or in the mode specified in your request. You are allowed to keep the photocopies of the article.

Most publishers' licences forbid delivering a digital copy to the user.

The service is free of charge. Any costs or refunds requested by the lending libraries are at your expense, even if you, although duly notified, have not consulted the work. Failure to refund entails a suspension from all library services (loans, renewals, reservations, inter-library loans) until the debt is paid. To speed up the process, we recommend that you specify in your request whether you are willing to pay the expenses.

The search will be performed in Italian libraries. If requested, we can widen the search to foreign libraries (mostly German), through the SUBITO service. This service is charged.